Effective date: November 9, 2026
Scope. This policy applies to biometric identifiers and biometric information ("biometric data") that ArenaClub.com, Inc. ("Arena Club") and its identity-verification provider collect when you verify your identity on Arena Club.
What we collect. When you choose to verify your identity with a selfie, we collect a scan of your facial geometry from your selfie and from the photo on your government-issued ID.
Why we collect it. We use biometric data only to confirm that the person verifying is the person shown on the ID, and to prevent fraud. We do not use it for any other purpose.
Consent. We collect biometric data only after you give your written consent on the verification screen. You can verify your identity another way, without a face scan.
Who we share it with. Our identity-verification provider, SEON Technologies US Inc., processes biometric data on our behalf to perform the verification. We do not otherwise disclose biometric data unless required by law, a warrant or a subpoena.
No sale. We do not sell, lease or trade biometric data or otherwise profit from it.
Retention and destruction. Biometric data, together with the ID images, selfie and liveness capture it was created from, is permanently deleted within 30 days after your verification session. In no case do we keep biometric data longer than the earlier of (a) the date the purpose for collecting it has been satisfied, or (b) 3 years after your last interaction with Arena Club.
Security. We store, transmit and protect biometric data using a reasonable standard of care, at least as protective as the way we protect our other confidential and sensitive information.
Contact. Questions about this policy: support@arenaclub.com